Feature Spotlight Remote Device Control

Access a Device Remotely and Use All of Its Functionalities

Directly access a remote computer, smartphone, or tablet from your device to provide support. Take control as if you were the primary user on the device so that you can fix the issue seamlessly.

Don’t worry about traveling to customers, coworkers, or servers to fix technical issues. Now you can solve the problem remotely. Perform all of your IT tasks from the convenience of your own desk. You don’t have to be local if you can access the devices remotely.

Worried about the security? We’ve got your back. TeamViewer™ provides end-to-end encryption, whitelists and blacklists, and a number of other industry-leading security measures to ensure that you and your customers remain safe.

Feature Details & Supported Products

Primary User Control

With TeamViewer, you can easily log into your partner’s device to fix IT issues. Once the authentication is approved, you have the ability to manage the IT service request quickly and easily with access to all of the functionalities of the remote device.

Control a remote computer, Android device, or Windows 10 mobile device as if you were the primary user. With this kind of control, you don’t have to worry about roadblocks. You’ll be able to transfer files, fix bugs, and access information all in one place.

Using TeamViewer for Business

TeamViewer supports user account control (UAC), direct LAN connections via TCP/IP, and a true virtual private network (VPN) channel. In addition to desktop sharing, you’ll be able to provide seamless technical support for any device with TeamViewer installed.

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  • Andreas König
    "TeamViewer is a company full of amazingly creative and talented people. The leadership team and I have the privilege of giving direction and focus to their incredible efforts."
    Andreas König
    TeamViewer CEO
  • Tennyson James
    "TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers systems, thereby reducing field visits and cutting down costs remarkably. I now feel like a hero."
    Tennyson James
    GE Oil & Gas
  • Sandra Vogel
    I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
    Sandra Vogel
    ZDNet
  • Bogdan Popa
    TeamViewer has become one of the most advanced and easiest to use remote controlling applications, and fortunately, the company is improving its mobile clients on a regular basis, including the Windows Phone version.
    Bogdan Popa
    Softpedia
  • Corbin Davenport
    TeamViewer 12 has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
    Corbin Davenport
    Android Police
  • Mark Ziarko
    TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
    Mark Ziarko
    CEO, Smartlaunch
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