Feature Spotlight – Service Queue
Streamline Support Requests With the Service Queue
Whether they come in as standard service cases or emergency requests, support tickets can quickly pile up. By using the service queue within TeamViewer™ to manage customer-initiated service cases, your support team can more efficiently organize, prioritize, and resolve them.
This makes it easy for end-users to request support, and gives you the ability to track and follow up on cases at a glance.