Real-Time Remote Support for Your Employees & Customers

Resolve users’ help requests immediately, as if you’re sitting next to them.

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Offer remote desktop assistance, the moment it’s needed.
When your company’s computers or software applications stop working, business stands still. That’s never good for anyone. Using TeamViewer™ remote support features, you can securely connect to computers in any location, access files and applications, and troubleshoot problems — the moment your employees and customers need help.


OVERVIEW

What Can TeamViewer Remote Support Tools Do For You?

If you’re an IT support service provider or corporate help desk technician, TeamViewer can help you provide remote desktop support when you need to:

  • Assist work-at-home employees, staff in satellite locations, clients or partners, and business travelers
  • Save time and cut travel costs for on-site, in-person service calls and maintenance
  • Eliminate potential shipping damage for computers and laptops sent to repair facilities
  • Improve first-call resolution rates

As an IT pro, your work doesn’t always end when you go home. You might even wear the family tech support hat, too. Using TeamViewer’s free non-commercial edition, you can help your parents, grandparents, and friends with their computer problems and troubleshoot their tech issues remotely.

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Fix IT Issues Remotely, With Zero Hassle!

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Offering remote support to your customers and employees is one thing. Holding remote desktop support and screen-sharing sessions is another — especially if your users have minimal computer skills.

Other remote support solutions on the market are designed with IT technicians in mind, but don’t make it easy for people on the other end to receive support. The setup process takes time and gets frustrating for both you and the people you support. You should be focused on resolving support requests quickly, not jumping through hoops like installing software before the support call, opening firewall ports, telling people where to click, or configuring computers and routers.

With TeamViewer’s remote support solution, you can connect to your employees’ or customers’ computers the moment they need help — without the setup fuss.

  • No pre-installed, IT-administered software needed to receive help
  • No complicated steps for people receiving support
  • No VPN required
  • No port configurations
  • No firewall hassles

Get started by having your customers and employees download and run the TeamViewer QuickSupport app on their computers and they’ll be all set to receive remote support instantly.


PRODUCTS

The World’s #1 Remote Support Product Makes It Easy

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TeamViewer is the world’s most loved remote desktop tool with over 30,000 new downloads every hour.


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4 Easy Steps and Bingo – You’re in!

TeamViewer remote support software lets you connect securely to client computers, access files and applications, and control their desktops as though you’re sitting in front of them.

With the TeamViewer desktop application, you can start a remote support session in four steps:

  1. Download and install TeamViewer software on your computer
  2. Send the TeamViewer QuickSupport link to people you’re supporting to run on their computers
  3. Enter their TeamViewer ID in the “Control Remote Partner ID” field
  4. Connect to their computer by entering their password

Once you’re connected, you can see their remote desktop screens, take control of their mouse and keyboard, and fix computer issues on the spot.


FEATURES

Support Customers With Varying Levels of Technical Acumen
  • Andreas König
    "TeamViewer is a company full of amazingly creative and talented people. The leadership team and I have the privilege of giving direction and focus to their incredible efforts."
    Andreas König
    TeamViewer CEO
  • Sammarie Seremo
    "We are using Blizz to collaborate on a graphical UI project with a global team, and the 4K crystal clear desktop sharing is just indispensable"
    Sammarie Seremo
    2020Compute
  • Tennyson James
    "TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers systems, thereby reducing field visits and cutting down costs remarkably. I now feel like a hero."
    Tennyson James
    GE Oil & Gas
  • Sandra Vogel
    I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
    Sandra Vogel
    ZDNet
  • Bogdan Popa
    TeamViewer has become one of the most advanced and easiest to use remote controlling applications, and fortunately, the company is improving its mobile clients on a regular basis, including the Windows Phone version.
    Bogdan Popa
    Softpedia
  • Corbin Davenport
    TeamViewer 12 has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
    Corbin Davenport
    Android Police
  • Mark Ziarko
    TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
    Mark Ziarko
    CEO, Smartlaunch


LICENSING

Simple subscription options for all types of use cases.
Risk-free purchase with a 7-day money-back guarantee.

Single User
One Connection – Single User

$660,-
per Year


Enables the licensed user to:

  • Access & control computers remotely
  • Access computers from mobile devices
  • Transfer files between computers

 

Complete license details

Multi User
One Connection – Multiple Users

$1,380,-
per Year


Shared license:

  • Also allows access to mobile devices
  • Remote install & restart
  • Remote server management

 

Complete license details

For Teams
3 Connections – Team Use

$2,200,-
per Year


Multi-connection team license:

  • Up to 3 simultaneous sessions
  • Share among large teams
  • Detailed reports & logging

 

Complete license details

Want to give TeamViewer Remote Support a try?

Try our products free with a 15-day trial. We’ll send you everything you need to get started immediately and enhance your team’s productivity.

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